Shipping Policy
Delivery rules for stays, residences, airport pickup, and tourist-friendly handoff windows.
Normal delivery
Normal delivery is free and usually arrives within 1-2 business days after payment confirmation.
Express delivery
Express 3-hour delivery operates 09:00-22:00. Same-day delivery follows the active cutoff shown during checkout.
Delivery slot
A slot is reserved only after checkout and payment are completed. Force majeure and customer unreachable cases may require rescheduling.